Frequently Asked Questions

What forms of payment does Newstripe accept?

You can purchase Newstripe products online using a major credit card (VISA, MasterCard or American Express). Newstripe does not accept checks for online orders.

In addition, qualified schools & government organizations can pay for online purchases using a Purchase Order with prior approval. Click here to request Online Pay by PO approval.

How do I cancel or make changes to my online order?

We allow a one-hour cancellation period for online orders, but once an order has been accepted and processed by us, we are unable to cancel it and unable to make any changes to the payment type, shipping address, or shipping method for the order. The best way to proceed if order changes are desired is to cancel the online order within the given time period and then place a new order with the correct information. You can also reach out to a Newstripe representative directly at 303-364-7786 if you have any questions or concerns.

How do I check the status of my online order?

When will my online order ship?

How do I know if my order has shipped?

How do I track my shipment?

How long before I receive my order?

Once your order has left Newstripe, it is under the control of the shipping company selected for the order. Therefore, the shipping times we provide are estimates based on the times provided by various delivery services. Please be aware that delivery times can be affected by factors such as incorrect delivery addresses, service delivery restrictions, inclement weather, seasonal volumes, and many other factors that are outside of Newstripe’s control.

How much does shipping cost?

Every order that is $500 and more will receive free standard shipping. An order less than $500 will receive a flat $25 shipping cost. Additional shipping costs will be added for expedited shipping and shipping outside the contiguous 48 states. To verify your shipping cost, please add your selected items to your shopping cart, choose your shipping option, and your shipping costs will be displayed.

Can I ship to a PO Box?

Am I able to ship orders to US Military addresses?

How do I place a Purchase Order online?

Where can I find the latest updates and information from Newstripe?

Where are Newstripe’s corporate headquarters located?

How long has Newstripe been in business?

Newstripe has been in business for 40+ years and we manufacture and distribute equipment for athletic field striping, pavement and floor striping, and industrial waste disposal. Since our founding in 1981, Newstripe has focused on product innovation, quality manufacturing, and taking great care of our customers and dealer partners. Our products are proudly Made in the USA at our Aurora, Colorado facility and backed by some of the best warranties in the business.

How can I share an idea or feedback with Newstripe?